How do I print my photo at home using my home printer?
First, please be sure to have 10 x 15 cm glossy photo paper at home.
Step 1: Open the confirmation email on your PC.
Step 2: When you use your mobile device, please make sure to press on the link (“Download Your Photos For Print”) and then click “save” your photos to your “photos library”. If you use your PC, press “Right Click” on the photo link (“Download Your Photos For Print”) placed under your “Order items” section (above) -> and then choose “save link as” -> save it as a “.jpg” image file.
Step 3: Press “Ctrl+P” or right click “Print” and your print settings will appear. Make sure to pick 4”X6” size paper, with a minimum 600 dpi for quality. Also, make sure that you remove all border spaces/gaps, and print!
How do I upload my digital photo to renew my passport (Passport Renewal Only)?
Step 1: Open the confirmation email on your PC.
Step 2: When you use your mobile device, please make sure to press on the link (“Download Your Single Digital Photo”) and then click “save” your photos to your “photos library”. If you use your PC, press “Right Click” on the photo link (“Download Your Single Digital Photo”) placed under your “Order items” section (above) -> and then choose “save link as” -> save it as a “.jpg” image file.
Step 3: You may now upload your digital (single) photo at the Passport Service Gov Link for renewal or print it for your paper application.
* Please note: This option is not available for new passport applications.
How do I upload my digital photo to Gov/Official websites?
Step1: Open the confirmation email on your PC or Mobile.
Step2: “Download Your Single Digital Photo” and then click “save” your photos to your “photo library”. If you use your PC, press “Right Click” on the photo link (“Download Your Single Digital Photo”) placed under your “Order items” section, then choose “save link as & save it as a .jpeg image file
Step3: You are all set – your can now upload your digital (single) photo to any official website that has the option to do so.
How long does it take to process my order?
Your “Digital Photos” in a PNG & JPEG files will be emailed to your within minutes. When choosing the “Printed Version” where we will print and ship your photos to you with through our concierge service – the processing the order usually takes place on the same day, if you place your order by 4 PM. If not, do not worry. We will process your order within 24 hours, during normal business hours and days (Monday – Friday).
Standard shipping is 3-5 business days
Expedited shipping is 1-2 business days